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General Inquiries:

Siemens Healthcare Limited
1577 North Service Road East, 2nd Floor
Oakville, ON L6H 0H6
Canada
Tel: +1 905 465 8000
Fax: +1 905 465 8001

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Technical Support Centre (“TSC”) Service and Support for Laboratory Diagnostics

Telephone support is available 7 days a week, 24 hours a day, 365 days a year. Should it be determined that on-site repair is required, TSC will dispatch a field service representative.

English: 1-877-229-3711

Any billing questions should be directed to the Customer Care Centre:

For Imaging and Clinical Products:

  • Phone at 1-800-359-6709
  • Fax at 1-800-641-0125

For Laboratory Diagnostics:

  • Phone at 1-800-615-2615
  • Fax at 1-800-329-3233 
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